webinar
May 31, 2023
50min

CRM vs CDP: Personalize experiences with data

Leandro Benítez
Director General
Ponentes

CRM and CDP are not the same thing. In this webinar, together with Sitecore, we explain to you how these two tools differ, when each one should be used and how to apply them correctly to improve the relationship with your customers and offer personalized experiences based on real data.

CDP
Qué te llevarás de nuestro webinar:
  • Clear differences between a CRM and a CDP, with specific cases.
  • When and how to use each tool according to your strategy.
  • Examples of use for personalization, automation and segmentation.
  • Sitecore practical tips for working with data efficiently.
  • Por qué asistir:

    Because many companies invest in tools without knowing if they are using the right option. This webinar will give you a clear and realistic vision to make decisions that are more aligned with your business objectives and with the experience your customers expect.

    Provide clarity about the role of CRMs and CDPs in today's digital ecosystem, and help you identify which one best suits your company depending on your use of data. All backed by the experience of Sitecore.

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    Cómo podemos ayudarte

    Consulta los servicios con los que te ayudaremos a conseguir tus objetivos digitales.

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